Frequently Asked Questions
Do You Accept My Insurance?
Please see our Fees page for comprehensive information.
How Do I Know Which Evaluation My Child Needs?
We are here to help! Even with descriptions of our evaluations, it can be difficult to know which is needed in your case. Please call our office and we can make recommendations based on your specific concerns. You will meet with the doctor before any testing is completed; each assessment is tailored to the referral questions. Every child is different.
Who Completes The Testing?
All of our psychologists have doctoral degrees; while an educational diagnostician or specialist may assist with some tasks, the doctor is present throughout all assessment with the exception of our reduced-fee reevaluations for college students. For a complete list of our professionals and their qualifications, click here.
Will The School Accept This Report?
Typically, schools readily accept our reports. We use assessments familiar to school systems and ask for teacher input regarding students. In addition, several of our psychologists are certified school psychologists as well as licensed psychologists and have extensive experience working in school settings.
What Is Your Cancellation Policy?
Cancellation of an appointment must be made 48 hours prior to that appointment. This is in order to allow time to offer the appointment to clients who may be on our waiting or cancellation list. Many of our appointments require an entire day of the doctor's time. Since alternative bookings are unlikely on such short notice, our policy is to charge $300 on the credit card on file for missed appointments or cancellations made with less than 48 hours notice, with exception for emergencies.
When Can I Expect The Written Results?
After test administration and all behavior checklists are returned, test data must be scored, interpreted, integrated, and written into a comprehensive report. This process can typically take 2 to 3 weeks, depending on the complexity of the case.
Is My Child's Information Shared With The School?
You own your child's information and choose how and with whom to share it. Regarding our privacy policy, all personal information gathered by the psychologist during the provision of services will remain confidential and secure except when failure to disclose the information would place a client or other person at substantial risk, when your prior written approval has been obtained to provide information to another professional or agency, or when a court order is received.